Privacy Policy

We at Datasoft respect your concerns about privacy. This Privacy Policy describes (collectively, “Datasoft”, “we”, “our”, or “us”) collection and use of personal information of users of our website at and our other services that display this Policy. This Policy describes the measures we take to safeguard the personal information, the parties with whom we may share the information, and the choices available regarding our use of the information.

Collection of Personal Information

We collect personal information that our users provide to us in a variety of ways through our website and platform services, collectively referred to in this Policy as the “Services”. These include the following:

  • Login Credentials. You may be granted login credentials to access our Services.
  • Communications. If you contact us by email, or other means, we collect the personal information contained within, and associated with, your communication.
  • Professional information. We may collect information, such as your job title and professional contact information.
  • Other. Any other information you may provide during the course of using our Services.

We collect personal information uploaded to our platform by Datasoft customers. This is “Customer Data”. With respect to Customer Data, we act as a data processor and process Customer Data on behalf of our customers, who act as the data controller. This information may include information about a customer’s clients, such as name, surname, personal identity number, contact details, insured persons, beneficiaries, email address, financial account data, and other information in order to perform insurance services for those clients via the Services.

We comply with the data minimization principles of data protection laws and we will not collect any personal data from you we do not need in order to provide our Services.

Automated Information Collection

When you visit our Services, some information is collected automatically. For example, when you access our Services, we automatically collect your browser’s Internet Protocol (IP) address, the actions you take on our Services, and the content, features, and activities in which you participate on our Services.

We use automatically-collected information to administer, operate, and improve our Services. In addition, these technologies help us (1); track and understand how you use and interact with the Services; (2) tailor the Services around your preferences; (3) measure the usability of the Services; and (4) otherwise manage and enhance our Services, and help ensure they are working properly.

Use of Personal Information

We use personal information about you to perform our contract with you, or to take steps to form a contract with you, such as to:

  • provide our Services and information that you may request; and
  • identify and authenticate you so you can access and use our Services.

We may also process personal information to pursue our legitimate interests in efficiently and securely providing our Services and otherwise managing our business. In doing so, we may process your personal information to:

  • improve, operate, and maintain our Services, website, and other systems and features (including managing the Services, developing new services and offerings; enhancing and improving our Services; managing our communications; analyzing our Services; and performing accounting and other internal functions);
  • prevent fraudulent use of our Services and other systems and features;
  • tailor content and other aspects of your experience on and in connection with the Services.

In addition, we may use the personal information we obtain when it is necessary to protect, exercise or defend our legal rights, or when we are required to do so to comply with applicable laws or regulations.

Disclosure of Personal Information

We may disclose information to third parties in the following circumstances:

Service Providers

We disclose personal information to third-party service providers such as those used for payment processing, data storage, and processing facilities that assist us in our work.

To Protect Our Interests

We also disclose personal information if we believe that doing so is legally required, or is in our interest to protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or otherwise to help protect the safety or security of our Services, users of the Services, or in connection with an investigation of suspected or actual fraudulent or illegal activity.


We may also disclose personal information if we are required to do so by law or legal process, or in response to lawful requests by law enforcement authorities.

To third parties to whom we may choose to sell, transfer or merge parts of our business. If a change happens to our business, then the new owners may use personal information in the same way as set out in this Privacy Policy.

Your Choices

We offer you certain choices in connection with the personal information we obtain about you, such as the ability to request access to, or rectification or deletion of, your personal information. For example, if we offer the ability to create user accounts or profiles on our Services, you may have the ability to access and update many categories of personal information that you provide to us by logging in to your account and accessing your account settings. Subject to applicable law, you may also have the right to request that we restrict our processing of your personal information, or to object to our processing. You may also have the right to receive the personal information you have provided to us in a structured, commonly used and machine-readable format, or to request that we transmit this information to another business. Where we rely on your consent for processing of your personal information, you may withdraw such consent.

If you wish to exercise these rights with respect to the personal information we hold about you, you may contact us at

To the extent the relevant personal information is Customer Data, we will use reasonable efforts to communicate your choices to your services provider. As noted above, we only act as a data processor with respect to Customer Data, and you should exercise your rights with your services provider, who acts as the data controller with respect to Customer Data.

If you request that we delete your account on any of our Services we will do so within a reasonable period of time, but we may retain some of your personal information in order to satisfy our legal obligations, such as our records retention obligations, or where we reasonably believe that we have a legitimate business reason to do so, such as for the establishment, exercise or defense of legal claims.

If you are unsatisfied with the way that Datasoft processes your personal information, you have the right to contact the Data State Inspectorate in Latvia via their website at or write to them at:

Data State Inspectorate of Republic of Latvia
Elijas Street 17,
Riga, LV-1050

We would, however, appreciate it if you would give us the opportunity to resolve any concerns you may have before doing so.


Datasoft maintains administrative, technical and physical safeguards reasonably designed to protect personal information we obtain through the Services against accidental loss, disclosure, misuse, and destruction. We continuously strive to safeguard the confidentiality of any such data and information and improve our security measures. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your personal information, we cannot guarantee absolute security.

Data Retention

To the extent required by applicable law, we keep the personal information we obtain about you for the period necessary to achieve the purposes described in this Policy, taking into account applicable statute of limitations periods and any legal, regulatory, tax, accounting, or other records retention requirements.

Links and Third-Party Functionality

The Services may contain links to other websites, products, or services that we do not own or operate. For example, the Services may contain links to third-party sites. If you choose to visit or use any third-party sites or products or services available on or through such third-party sites, please be aware that this Policy will not apply to your activities or any information you share while using those third-party sites or any products or services available on or through such third-party sites. We are not responsible for the privacy practices of these third-party sites or any products or services on or through them.

Children’s Personal Information

Our policy is not to knowingly provide Services to or collect personal data and information from persons under 18 years of age. Our website is not directed or intended for children under this age. If you are under 18 years of age, you should not provide personal data or information on our website.

Updates to This Policy

We may occasionally update this Policy to reflect changes in our personal information practices. We encourage you to periodically review this Policy to stay informed about how we collect, use, and disclose personal information.

Contacting  Us

For the purposes of applicable data protection law, Datasoft acts as the data controller with respect to your personal information, except with respect to Customer Data where Datasoft will be a data processor.  To update your preferences, update or correct your information, or submit a request, please contact us using the following contact information:

Antonijas Street 24-5,
Riga, LV-1010